COVID 19
Like
every other business in the UK, St Mellion Estate have had to make some
difficult decisions in recent weeks. The hospitality sector has been hard hit
and holidays have been precluded. At the same time, Crown Golf has been going
through a major reorganisation, more details of which are set out below. Mark
Webster, the Hotel Manager has been working to complete these changes, and also
reorganise the weeks lost to Owners because of the lock down.
However,
we recognised in our video conference meeting on Thursday 11th June,
that there is currently insufficient communication with Owners on a range of topics
and moving forward we will continue to have monthly meeting with Mark to work to
improve this, and keep our members updated.
St. Mellion Estate are following government advice very closely and hoping to reopen facilities from 4th July, as provisionally announced by the Government. The currently fully open golf courses will be supplemented by the Pro-shop and Golf Driving Range both opening on Monday 15th June, as well as some takeaway food options.
Lost Weeks
Many of you will have had contact with St. Mellion to rearrange your spring and early summer weeks but this has not happened during early June due to the restructure of Crown Golf. St Mellion are now more able to deal with these issues and so you are encouraged to contact Mark Webster in the first instance at stmellion-hotelmanager@crown-golf.co.uk
As the lock down gets longer, finding suitable weeks for Owners in 2020 and early 2021 gets more difficult. However, if you have paid your annual maintenance charge and are not offered a suitable week before 1 April 2021, we will look into what we can do. Mark and the Committee are still working on the format and wording of this offer with the next meeting on 23rd July 2020 to finalise this.
St
Mellion Reorganisation
The
good news is that from 1 July 2020, St Mellion Estate becomes a standalone
entity, with the management team reporting directly to Bangarra Group in
Australia. There will be no direct
involvement with Crown Golf at Pine Ridge.
Howard
Jones, Managing Director, will lead the management team, with self-governance
and oversight, supplemented by a new Head of Finance, Neil McLoud.
A dedicated Timeshare Administrative Assistant, Natalie Maynard, has already
been recruited, to offer much improved and timely access to key information,
especially financial information.
Stephen Moss, currently on furlough, will still have involvement with
Owners, however his main focus will be on hotel and lodge improvements when he
returns.
You
may be aware that your Committee has for many years been frustrated by a lack
of transparency. The new management team are promising more co-operation,
involvement and consultation with the Committee.
Property Development
Planning
permission has been granted for the first phase of the Estate
redevelopment. It will not go ahead in
the original format, following a comprehensive review by Managing Director,
Howard Jones, and the senior management team of the Estate.
Some
key changes will be:
- Phase 1 will involve the building of 27 new lodges (maximum)
in the timeshare village. Built between Lodge 10 and the disused show-home.
- The plan to build on land behind Lodges 1-5 have been abandoned- it was discovered that a mains sewer runs under that land!
- The site of the new children activity centre will move, to be near the hotel main entrance, to support existing facilities, well away from the Timeshare lodges. There will still be some children’s facilities, such as climbing frame, etc.
- The tennis courts will not be developed.
- The hotel bedrooms are to be refurbished this year, followed by a comprehensive redevelopment of the whole hotel.
- The idea of a wedding barn to be built between the 9th and 18th fairways on the Kernow have been abandoned. A spa, with treatment rooms and wet experience rooms, such as hammam, laconium, aromatic steam, ice cave, etc, will be built over this winter, offering further services to the Estate.
Timeshare
Owners Website www.smtoa.co.uk
All
timeshare owner news will be published on this website and if you could use the
contact facilities on the website to let us know of any communication issues so
that we can continue the improvements.
We
urge any timeshare owner to register if they have not already as going forward,
we will be sending emails with updates and news.
We
welcome feedback to continue to improve our Timeshare Village so please make
contact so this can be raised at the regular meetings with St Mellion to ensure
we have a facility we all want, for years to come.
Finally,
I hope you and your families are well and keeping safe. We look forward to
meeting you again at St Mellion where we can enjoy the wonderful facility we
all love.
Andy Mark
Andy Martin Mark Webster
Chairman Hotel Manager
SMTOA St Mellion Estate
https://smtoa.co.uk/contact-us/ stmellion-hotelmanager@crown-golf.co.uk